“We just wanted to say thank you for all your support and your efforts to help us over the last
couple of years. When we started this journey, we didn’t know what to expect but we knew it was
going to be a long and difficult road, and that it was. We had many times when we felt defeated,
but we were always thankful to have you as our solicitor. We don’t underestimate the case load
you must have, or the difficult circumstances you must face every day. However, you always
made us feel like a priority in spite of that, and you always made us feel heard. You are a
solicitor who has true empathy and you are an asset to your firm and to your profession.